Careers

The ideal Product Specialist is a self-motivator who possesses a persistent and aggressive attitude toward winning, coupled with perseverance and strong work ethic. The applicant must have the ability to successfully handle multiple relationships simultaneously while being service driven in order to ensure company success. Candidates must demonstrate extreme professionalism, both in personal appearance and communication abilities, be results-oriented, and exhibit remarkable organizational and presentation skills. This is a home-based position and at least 50-75% travel is expected within the assigned territory.

A technology solutions firm based in Orlando, Florida, AssistRx (ARX) focuses on connecting pharmaceutical and biotech manufacturers together with their prescribers, patients and providers. ARX’s products provide state-of-the-art technology solutions that simplify and provide insight into the prescribing process of specialty therapies to ultimately improve what is most crucial to every pharmaceutical and biotech brand – accuracy, adherence and, most importantly, access and speed to therapy for patients.

The Scrum Master leads the Agile process for one or more Scrum teams, ensuring predictable delivery of software releases within scope. This position is also responsible for the ongoing development of the team within the Agile framework and continuous improvement of development processes, product quality, and quantity of work delivered.

****MUST HAVE OFF-SHORE EXPERIENCE ****
****WORKING WITH OFF-SHORE TEAMS AS A SCRUM IS A MUST******

The Account Manager cultivates and maintains AssistRx’s relationship with our Pharmaceutical manufacturing partners. In this role, you'll be working with pharmaceutical executives (Associate Director and above) on a daily basis to ensure they are receiving maximum value from iAssist’s features and services. The Pharmaceutical Account Manager presents new ideas and innovations to clients, upselling and enhancing their product and is the liaison between the Pharmaceutical Brand Teams and all key AssistRx stakeholders.



Experience working with Pharmaceutical Brand Teams is essential.

Project Management, HUB Operations or Specialty Pharmacy Operations/Account Management strongly desired.

Technical skills a must

The purpose of this position is to help patients get access to the medications and therapies that they need. This role works directly with healthcare providers & insurance plans/payers to gather information about a patient’s insurance and the coverage provided for a specific pharmaceutical product. The Patient Access Specialist will support the healthcare providers addressing questions regarding coding and billing and navigating complex reimbursement issues. This position also provides support for Prior Authorizations (PA) for an assigned caseload and helps navigate the appeals process to access medications.

The Compliance Manager will be a member of the organization reporting to the Director of Compliance and Privacy. The Compliance Manager will direct and promote the implementation and ongoing support of the AssistRx Quality Management System. The Compliance Manager is a critical role within the organization to ensure the Quality Management System is properly managed and the organization is prepared for audits. We are looking for a Compliance Manager that is detailed oriented, thinks critically, flexible when faced with change, able to communicate tasks and projects, skilled at building relationships with clients and internal team members, thrives in a face paced work environment, and has a solid understanding of specialty pharmaceuticals services. The Compliance Manager will ensure day to day operations are conducted in compliance with regulatory and legal compliance. This candidate will act as a consultant/advisor role to assist and partner with company personnel to ensure understanding of the regulatory requirements and proper controls are in place when implementing change. This is a highly detailed oriented position with accountability for company quality standards that require the ability to motivate and mentor cross-functional team members.

A technology solutions firm based in Orlando, Florida; AssistRx focuses on connecting pharmaceutical and biotech manufacturers together with their prescribers, patients and providers. iAssist℠, AssistRx’s flagship product is a state-of-the-art technology that simplifies the prescribing process of specialty therapies and applies a menu of technology solutions that ultimately improves what is most crucial to every pharmaceutical and biotech brand – accuracy, adherence and, most importantly, access and speed to therapy.

****This is for our new Downtown Orlando location****



MUST KNOW ADP
MUST KNOW QUICKBOOKS
SaaS company is HUGE PLUS
Netsuite is a huge plus too

**Monday - Friday 8a-4:30p / No Evenings or Weekends**

The purpose of the Pharmacy Technician is to assist the Pharmacist in the fulfillment of prescriptions. The pharmacy technician participates in the technical functions of the practice of pharmacy including performing packaging, inventory and record keeping requirements as well as manipulative or repetitive tasks relating to the processing of a prescription order in a licensed pharmacy.

The Senior Business Analyst is a critical role within the organization, and is primarily responsible for successfully collecting complete and accurate business requirements from clients, recommending solutions, and providing the necessary documentation (user stories, wireframes, technical specifications, etc.) to development in order to achieve smooth software implementations that meet or exceed client expectations. The Business Analyst will be working on a variety of interesting projects, and work closely with our clients as well as internal teams (including, but not limited to, Project Managers, Development, QA, Sales, and Executive Leadership), in a fast paced and dynamic environment. We are looking for a Business Analyst that is detail oriented, flexible when faced with change, able to manage multiple tasks and projects, skilled at building relationships with clients and internal team members, thrives in a fast paced work environment, and has a solid understanding of the software development lifecycle. This candidate will have many opportunities to impact business process and company success. This is a highly technical position with accountability for product quality that requires the ability to motivate and mentor project team members.



******** MUST HAVE HEALTHCARE EXPERIENCE **********

The Senior Account Manager cultivates and maintains AssistRx’s relationship with our Pharmaceutical manufacturing partners. In this role, you'll be working with pharmaceutical executives (Associate Director and above) on a daily basis to ensure they are receiving maximum value from iAssist’s features and services. The Pharmaceutical Account Manager presents new ideas and innovations to clients, upselling and enhancing their product and is the liaison between the Pharmaceutical Brand Teams and all key AssistRx stakeholders.



Experience working with Pharmaceutical Brand Teams is essential.

Project Management, HUB Operations or Specialty Pharmacy Operations/Account Management strongly desired.

Technical skills a must

The purpose of the Program Manager is to serve Pharmaceutical Clients by planning and implementing program strategy and operations; improving systems and processes and managing staff. The position quires strong leadership, coordination, scheduling, recruiting, communication, staff development, project leadership, and process re-design responsibilities, emphasizing excellence . Reports to Program Director.

We are seeking a candidate with strong development experience in AGILE projects using Apex, Visualforce and HTML5/JS tools, in an enterprise environment utilizing structured SDLC processes. Good candidates will have the ability to adjust rapidly to a dynamic setting and be able to adopt established development team standards and processes to deliver high quality customer facing web applications.

This role is responsible for leading the daily tasks associated with the company’s Contact Center call monitoring, scoring and reporting as well as system data entry quality. Within this role, the Quality Assurance Specialist serves customers by identifying, analyzing, and developing improvements in productivity, quality, internal team relationships, and customer service. The Quality Assurance Specialist regularly provides support to the department managers and director to effectively maintain program operations and goals.

The position offers the rewarding opportunity to become a “Product Support Specialist” by using our proprietary systems to build, test, and maintain our library of electronic prior authorization (ePA) forms and workflows. The position also performs various functions to support the ongoing growth of the company’s portfolio of product offerings. This position requires extensive research, attention to detail, and a strong work ethic.

The purpose of this position is to help patients get access to the medications and therapies that they need. This role works with healthcare providers, patients, payers and pharmacies to gather information about a patient’s insurance and the coverage provided for a specific pharmaceutical product. This position provides access and affordability services for an assigned caseload and helps healthcare professionals and patients navigate any challenges the patient will face to access medications. The work of the Patient Access Specialist helps make therapies more affordable for patients and gets patients on therapies faster. The Patient Access Specialist may also provide support for Prior Authorizations (PA) for an assigned caseload.

The Senior Business Analyst is a critical role within the organization, and is primarily responsible for successfully collecting complete and accurate business requirements from clients, recommending solutions, and providing the necessary documentation (user stories, wireframes, technical specifications, etc.) to development in order to achieve smooth software implementations that meet or exceed client expectations. The Business Analyst will be working on a variety of interesting projects, and work closely with our clients as well as internal teams (including, but not limited to, Project Managers, Development, QA, Sales, and Executive Leadership), in a fast paced and dynamic environment. We are looking for a Business Analyst that is detail oriented, flexible when faced with change, able to manage multiple tasks and projects, skilled at building relationships with clients and internal team members, thrives in a fast paced work environment, and has a solid understanding of the software development lifecycle. This candidate will have many opportunities to impact business process and company success. This is a highly technical position with accountability for product quality that requires the ability to motivate and mentor project team members.



******** MUST HAVE HEALTHCARE EXPERIENCE **********

A technology solutions firm based in Orlando, Florida; AssistRx focuses on connecting pharmaceutical and biotech manufacturers together with their patients, providers and pharmacies. iAssist℠, AssistRx’s flagship product is a state-of-the-art technology that simplifies the prescribing process of specialty therapies and applies a menu of technology solutions that ultimately improves what is most crucial to every pharmaceutical and biotech brand – accuracy, adherence and, most importantly, access and speed to therapy.

• Drive the execution and delivery of features by collaborating with many cross functional teams, architects, product owners, and developers.

• Experience with short release cycles, feature toggle implementations, and continuous integration.
• Experience with a microservice architecture and platform-based development.
• Reponsible for development process improvement and removing impediments.
• Contributes to development tasks such as coding and feature verifications to assist teams with release commitments.
• Coaching and mentoring leads through technical and nontechnical challenges.

Bachelor’s degree in Computer Science, Business Information Systems or related field or equivalent work experience is required

The Implementation Manager will be a member of the PMO Team, reporting to the Director of Implementation. The PMO Team leads client software implementation projects and works closely with the Product Management team to identify opportunities and develop solutions. The Implementation Manager is a critical role within the organization and is primarily responsible for successful client engagements (from project initiation through project closure). The Implementation Manager will be working on a variety of interesting projects and be responsible for guiding client through design, best practices and requirements for their programs. The Implementation Manager will work closely with key groups within the company including Business Development, Product and Operations. This is a highly technical position with accountability for delivery of quality that requires the ability to lead, motivate and mentor cross-functional team members.



***MUST HAVE EXPERIENCE WITH HUBS***

The Product Manager is responsible for product planning and execution of our new and existing specialty pharmacy software products. This includes gathering product, customer, and market requirements; conducting market research; and defining the product vision by working closely with various AssistRx functional teams, customers, and prospects to ensure customer satisfaction and future adoption growth. You will lead cross‐functional teams (i.e. designers, engineers, etc.) and vendors in developing new products, product features, product improvements, and product line extensions. You will be a member of our Product Management team, consisting of Product Managers, UX/UI Designer, and a Technical Writer. You will also work closely with colleagues in Technology, Research & Development, Sales, Project Management, Client Services, and Marketing. Responsibilities also include industry/market research, developing MRDs, gathering implementation costs, setting pricing, and estimating adoption growth.

**HEAVY REPORTING

We currently have an outstanding opportunity for a Product Owner responsible for product planning and execution of our new and existing specialty pharmacy software products. This role works very closely with the Product Manager and functions as the bridge between the product manager and the delivery team by aligning both parties to the common goals of the business. The product owner will coordinate with the product manager on scoping and prioritizing work on a regular basis. You will be a member of our Product Management team, consisting of Product Managers, Business Analysts, UX/UI Designers, and a Technical Writer. You will also work closely with colleagues in Technology, Research & Development, Sales, Project Management, Client Services, and Marketing. Responsibilities also include writing user stories, defining acceptance criteria, grooming and prioritizing the backlog, and acting as the voice of the customer.



**Reporting experience is a huge plus ( Tableau, Dashboards, Salesforce )

**Multiple stakeholder experience is huge plus

Day Shift: Monday - Friday

The purpose of this position is to help patients get access to the medications and therapies that they need. This role works directly with healthcare providers & insurance plans/payers to gather information about a patient’s insurance and the coverage provided for a specific pharmaceutical product. The Patient Access Specialist will support the healthcare providers addressing questions regarding coding and billing and navigating complex reimbursement issues. This position also provides support for Prior Authorizations (PA) for an assigned caseload and helps navigate the appeals process to access medications.

We currently have an outstanding opportunity for a Product Owner responsible for product planning and execution of our new and existing specialty pharmacy software products. This role works very closely with the Product Manager and functions as the bridge between the product manager and the delivery team by aligning both parties to the common goals of the business. The product owner will coordinate with the product manager on scoping and prioritizing work on a regular basis. You will be a member of our Product Management team, consisting of Product Managers, Business Analysts, UX/UI Designers, and a Technical Writer. You will also work closely with colleagues in Technology, Research & Development, Sales, Project Management, Client Services, and Marketing. Responsibilities also include writing user stories, defining acceptance criteria, grooming and prioritizing the backlog, and acting as the voice of the customer.



**Reporting experience is a huge plus ( Tableau, Dashboards, Salesforce )

**Multiple stakeholder experience is huge plus

We are seeking a candidate with strong development experience in AGILE projects using Apex, Visualforce and HTML5/JS tools, in an enterprise environment utilizing structured SDLC processes. Good candidates will have the ability to adjust rapidly to a dynamic setting and be able to adopt established development team standards and processes to deliver high quality customer facing web applications.

Responsibilities:

Design and develop dynamic, secure, high quality business solutions on the Force.com platform, for the healthcare industry.
Create Data Dictionaries
Generate application flow charts and technical documentation
Defining technical specifications to meet business requirements for custom applications
Function in an Agile, structured SDLC team environment

Drive the execution and delivery of features by collaborating with many cross functional teams, architects, product owners, and developers.

• Experience with short release cycles, feature toggle implementations, and continuous integration.
• Experience with a microservice architecture and platform-based development.
• Reponsible for development process improvement and removing impediments.
• Contributes to development tasks such as coding and feature verifications to assist teams with release commitments.
• Coaching and mentoring leads through technical and nontechnical challenges.

Bachelor’s degree in Computer Science, Business Information Systems or related field or equivalent work experience is required

We are looking for a professional Instructional Designer to design and develop learning and practicing experiences. The goal is to facilitate learners in acquiring knowledge, skills and competencies in an effective and appealing manner.

Create engaging learning activities and compelling course content that enhances retention and transfer
Work with subject matter experts and identify target audience’s training needs
State instructional end goals and create content that matches them
Visualize instructional graphics, the user interface and the finished product
Conduct instructional research and analysis on learners and contexts
Apply tested instructional design theories, practice and methods
Provide exercises and activities that enhance the learning process