Careers

The role of Business Development leads and oversees the development and growth of profitable new business as well as maintains high standards for all clients. This role will critically evaluate information gathered from multiple sources and will ensure business growth through directing and managing the business development activities on a day-to-day basis.

The Senior Director, Customer Success ensures customers’ expectations are met or exceeded, with the goal of maximizing the value customers derive from iAssist solutions. Great opportunity for a hands-on and self-starter to provide strategic guidance and deliver customer satisfaction!

We are seeking a Salesforce developer with strong development experience in AGILE projects using Apex, Visualforce and HTML5/JS tools, in an enterprise environment utilizing structured SDLC processes. Good candidates will have the ability to adjust rapidly to a dynamic setting and be able to adopt established development team standards and processes to deliver high quality customer facing web applications.

The purpose of this position is to process applications, introduce the assistance program, conduct benefits investigation for patients, address questions regarding coding and billing guidelines, and navigate complex reimbursement issues. This includes initial entry of patient data into the system, looking up insurance benefits, contacting insurers, advising the healthcare provider and/or patient of patients’ benefits, and identifying patient access barriers and seeking resources to overcome barriers. The Case Administrator is also responsible for leading and participating in pilots, new initiatives, special projects, and cross functional teams.

Answer inbound calls and make outbound calls to introduce services, gather patient data, address the needs of the patient and review insurance benefits. Record the call details in patient data system.
Contact insurers for verification of benefits, coordinate prior authorizations and appeals with healthcare provider, and create reference guides.
Collaborate with field team to maximize access to products and minimize associated administrative barriers.
Handle difficult patient situations when they arise.

The Account Manager cultivates and maintains AssistRx’s relationship with our Pharmaceutical manufacturing partners. In this role, you'll be working with pharmaceutical executives (Associate Director and above) on a daily basis to ensure they are receiving maximum value from iAssist’s features and services. The Pharmaceutical Account Manager presents new ideas and innovations to clients, upselling and enhancing their product and is the liaison between the Pharmaceutical Brand Teams and all key AssistRx stakeholders.



Experience working with Pharmaceutical Brand Teams is essential.

Project Management, HUB Operations or Specialty Pharmacy Operations/Account Management strongly desired.

Technical skills a must

The Software QA Analyst has the drive to succeed with hard work and is able to “think outside the box,” attempting to simulate user behavior that software developers did not anticipate. Willing to maintain a flexible schedule and perform certain duties after hours when required to limit disruption of services. Ideal candidate must be able to work in a fast paced environment while juggling many tasks, changing priorities and staying up to date with the latest technologies.

A technology solutions firm based in Orlando, Florida; AssistRx focuses on connecting pharmaceutical and biotech manufacturers together with their patients, providers and pharmacies. iAssist℠, AssistRx’s flagship product is a state-of-the-art technology that simplifies the prescribing process of specialty therapies and applies a menu of technology solutions that ultimately improves what is most crucial to every pharmaceutical and biotech brand – accuracy, adherence and, most importantly, access and speed to therapy.

We are seeking a candidate with strong development experience in AGILE projects using C#.NET and HTML5/JS tools, in an enterprise environment utilizing structured SDLC processes. Good candidates will have the ability to adjust rapidly to a dynamic setting and be able to adopt established development team standards and processes to deliver high quality customer facing web applications.

A technology solutions firm based in Orlando, Florida; AssistRx focuses on connecting pharmaceutical and biotech manufacturers together with their prescribers, patients and providers. iAssist℠, AssistRx’s flagship product is a state-of-the-art technology that simplifies the prescribing process of specialty therapies and applies a menu of technology solutions that ultimately improves what is most crucial to every pharmaceutical and biotech brand – accuracy, adherence and, most importantly, access and speed to therapy.

The Sr. Desktop Support Tech is a member of the Internal Systems Team that provides program leadership of the PC environment for the organization. This includes providing in-person and remote IT support to ARx staff and team members as well as serving as an escalation path for IT Support Technicians. Support includes a range of disciplines but will focus primarily on Windows PC Support; additional support areas may include telephony, iOS support, and application support. Position will also have the opportunity to assist with new technology evaluations that support the User Experience.

We are looking for a results-driven, inside sales professional that can exceed company and individual goals by driving product adoption through efficient and effective outbound calling. An excellent Regional Sales Associate must have high activity, be overprepared, present flawlessly and follow-up relentlessly. The position requires an ability to build strong over-the-phone relationships and deliver consistent value to our clients and users.

The Customer Service Representative serves customers by handling inbound phone calls from patients and/or HCP’s. In addition, will process incoming referral documentation.

The Data Quality Analyst is responsible for acquiring, managing and analyzing data that will be presented to internal teams, clients and partners. The Data Analyst leads the onboarding of electronic data trading partners and is responsible for the success of trading partner implementations. The Data Quality Analyst is responsible for monitoring client data submissions and communicating with them in the resolution of data quality issues.

The role of Business Development leads and oversees the development and growth of profitable new business as well as maintains high standards for all clients. This role will critically evaluate information gathered from multiple sources and will ensure business growth through directing and managing the business development activities on a day-to-day basis.

**Experience with Specialty Pharmacy huge plus***

The role of Business Development leads and oversees the development and growth of profitable new business as well as maintains high standards for all clients. This role will critically evaluate information gathered from multiple sources and will ensure business growth through directing and managing the business development activities on a day-to-day basis.

**Experience with Manufacturers huge plus***

A technology solutions firm based in Orlando, Florida; AssistRx focuses on connecting pharmaceutical and biotech manufacturers together with their patients, providers and pharmacies. iAssist℠, AssistRx’s flagship product is a state-of-the-art technology that simplifies the prescribing process of specialty therapies and applies a menu of technology solutions that ultimately improves what is most crucial to every pharmaceutical and biotech brand – accuracy, adherence and, most importantly, access and speed to therapy.

***Must have experience with HUB Operations***

Under the direction of the vice president of marketing and the director of marketing, the marketing communications manager will develop marketing tactics that create brand awareness and generate qualified leads for sales and business development.