Careers

We currently have an outstanding opportunity for a Product Owner responsible for product planning and execution of our new and existing specialty pharmacy software products. This role works very closely with the Product Manager and functions as the bridge between the product manager and the delivery team by aligning both parties to the common goals of the business. The product owner will coordinate with the product manager on scoping and prioritizing work on a regular basis. You will be a member of our Product Management team, consisting of Product Managers, Business Analysts, UX/UI Designers, and a Technical Writer. You will also work closely with colleagues in Technology, Research & Development, Sales, Project Management, Client Services, and Marketing. Responsibilities also include writing user stories, defining acceptance criteria, grooming and prioritizing the backlog, and acting as the voice of the customer.



**Reporting experience is a huge plus ( Tableau, Dashboards, Salesforce )

**Multiple stakeholder experience is huge plus

We are seeking a candidate with strong development experience in AGILE projects using Apex, Visualforce and HTML5/JS tools, in an enterprise environment utilizing structured SDLC processes. Good candidates will have the ability to adjust rapidly to a dynamic setting and be able to adopt established development team standards and processes to deliver high quality customer facing web applications.

• Drive the execution and delivery of features by collaborating with many cross functional teams, architects, product owners, and developers.

• Experience with short release cycles, feature toggle implementations, and continuous integration.
• Experience with a microservice architecture and platform-based development.
• Reponsible for development process improvement and removing impediments.
• Contributes to development tasks such as coding and feature verifications to assist teams with release commitments.
• Coaching and mentoring leads through technical and nontechnical challenges.

Bachelor’s degree in Computer Science, Business Information Systems or related field or equivalent work experience is required
10+ years experience in software development
Leading a team
Experience(s) as a technical or team lead or equivalent experience

AssistRx is looking for an HR Generalist to assist with recruiting efforts by sourcing candidates, screening resumes, conducting phone-screens, scheduling and performing interviews, and performing reference and background checks.



***MUST HAVE ADP WORKORCENOW EXPERIENCE****

AssistRx is looking for an HR Generalist to assist with recruiting efforts by sourcing candidates, screening resumes, conducting phone-screens, scheduling and performing interviews, and performing reference and background checks.



***must have extensive experiene with employee relations***

A technology solutions firm based in Orlando, Florida; AssistRx focuses on connecting pharmaceutical and biotech manufacturers together with their prescribers, patients and providers. iAssist℠, AssistRx’s flagship product is a state-of-the-art technology that simplifies the prescribing process of specialty therapies and applies a menu of technology solutions that ultimately improves what is most crucial to every pharmaceutical and biotech brand – accuracy, adherence and, most importantly, access and speed to therapy.



*****MUST HAVE HUB EXPERIENCE*******

The Financial Analyst will review, analyze and track both financial and operational data from multiple sources in order to support achieving strategic company objectives. Working collaboratively with Finance, Accounting, and Business leadership, the Analyst will develop financial models, prepare projections, and perform research and analysis based on business needs.

To be successful as a Financial Analyst, you should be able to perform a variety of financial activities including planning, analysis, budgeting, and reporting. You should also have strong analytical, organizational, and problem-solving skills and be able to present financial information and models in a concise and easily comprehensible manner.

The Business Analyst is a critical role within the organization, and is primarily responsible for successfully collecting complete and accurate business requirements from clients, recommending solutions, and providing the necessary documentation (user stories, wireframes, technical specifications, etc.) to development in order to achieve smooth software implementations that meet or exceed client expectations. The Business Analyst will be working on a variety of interesting projects, and work closely with our clients as well as internal teams (including, but not limited to, Project Managers, Development, QA, Sales, and Executive Leadership), in a fast paced and dynamic environment. We are looking for a Business Analyst that is detail oriented, flexible when faced with change, able to manage multiple tasks and projects, skilled at building relationships with clients and internal team members, thrives in a fast paced work environment, and has a solid understanding of the software development lifecycle. This candidate will have many opportunities to impact business process and company success. This is a highly technical position with accountability for product quality that requires the ability to motivate and mentor project team members.



******** MUST HAVE HEALTHCARE EXPERIENCE **********

The Business Analyst is a critical role within the organization, and is primarily responsible for successfully collecting complete and accurate business requirements from clients, recommending solutions, and providing the necessary documentation (user stories, wireframes, technical specifications, etc.) to development in order to achieve smooth software implementations that meet or exceed client expectations. The Business Analyst will be working on a variety of interesting projects, and work closely with our clients as well as internal teams (including, but not limited to, Project Managers, Development, QA, Sales, and Executive Leadership), in a fast paced and dynamic environment. We are looking for a Business Analyst that is detail oriented, flexible when faced with change, able to manage multiple tasks and projects, skilled at building relationships with clients and internal team members, thrives in a fast paced work environment, and has a solid understanding of the software development lifecycle. This candidate will have many opportunities to impact business process and company success. This is a highly technical position with accountability for product quality that requires the ability to motivate and mentor project team members.



******** MUST HAVE HEALTHCARE EXPERIENCE **********

The Data Quality Analyst is responsible for acquiring, managing and analyzing data that will be presented to internal teams, clients and partners. The Data Analyst leads the onboarding of electronic data trading partners and is responsible for the success of trading partner implementations. The Data Quality Analyst is responsible for monitoring client data submissions and communicating with them in the resolution of data quality issues.



***Successful applicants will have experience with both Salesforce.com and Tableau reporting tools***

Provide Helpdesk Support for Users and Clients
Respond promptly to Live Chat feature
Handle end-user Troubleshooting by Phone, email or Chat
Responsible for all submitting most issues via Jira/Salesforce for IT
Positively communicate and interact with other departments within AssistRx for utilization support

The Project Manager will be a member of the PMO Team, reporting to the Director of Program Management. The PMO Team leads client software implementation projects and works closely with the Product Management team to identify opportunities and develop solutions. The Project Manager is a critical role within the organization, and is primarily responsible for successfully managing software implementations (from project initiation through project closure). The Project Manager will be working on a variety of interesting projects, and work closely with our clients as well as internal teams (including, but not limited to, Business Analysts, Development, QA, Sales, and Executive Leadership), in a fast paced and dynamic environment. We are looking for a Project Manager that is detail oriented, flexible when faced with change, able to manage multiple tasks and projects, skilled at building relationships with clients and internal team members, thrives in a fast paced work environment, and has a solid understanding of the software development lifecycle. This candidate will have many opportunities to impact business process and company success. This is a highly technical position with accountability for product quality that requires the ability to motivate and mentor cross-functional team members.

We are looking for a professional Instructional Designer to design and develop learning and practicing experiences. The goal is to facilitate learners in acquiring knowledge, skills and competencies in an effective and appealing manner.

Create engaging learning activities and compelling course content that enhances retention and transfer
Work with subject matter experts and identify target audience’s training needs
State instructional end goals and create content that matches them

• Drive the execution and delivery of features by collaborating with many cross functional teams, architects, product owners, and developers.

• Experience with short release cycles, feature toggle implementations, and continuous integration.
• Experience with a microservice architecture and platform-based development.
• Reponsible for development process improvement and removing impediments.
• Contributes to development tasks such as coding and feature verifications to assist teams with release commitments.
• Coaching and mentoring leads through technical and nontechnical challenges.

Bachelor’s degree in Computer Science, Business Information Systems or related field or equivalent work experience is required

We are seeking a candidate with strong development experience in AGILE projects using Apex, Visualforce and HTML5/JS tools, in an enterprise environment utilizing structured SDLC processes. Good candidates will have the ability to adjust rapidly to a dynamic setting and be able to adopt established development team standards and processes to deliver high quality customer facing web applications.

Responsibilities:

Design and develop dynamic, secure, high quality business solutions on the Force.com platform, for the healthcare industry.
Create Data Dictionaries
Generate application flow charts and technical documentation
Defining technical specifications to meet business requirements for custom applications
Function in an Agile, structured SDLC team environment
Perform unit and integration testing

The Account Manager cultivates and maintains AssistRx’s relationship with our Pharmaceutical manufacturing partners. In this role, you'll be working with pharmaceutical executives (Associate Director and above) on a daily basis to ensure they are receiving maximum value from iAssist’s features and services. The Pharmaceutical Account Manager presents new ideas and innovations to clients, upselling and enhancing their product and is the liaison between the Pharmaceutical Brand Teams and all key AssistRx stakeholders.



Experience working with Pharmaceutical Brand Teams is essential.

Project Management, HUB Operations or Specialty Pharmacy Operations/Account Management strongly desired.

Technical skills a must

The purpose of this position is to help patients get access to the medications and therapies that they need. This role works directly with healthcare providers & insurance plans/payers to gather information about a patient’s insurance and the coverage provided for a specific pharmaceutical product. The Patient Access Specialist will support the healthcare providers addressing questions regarding coding and billing and navigating complex reimbursement issues. This position also provides support for Prior Authorizations (PA) for an assigned caseload and helps navigate the appeals process to access medications.

The Senior Account Manager cultivates and maintains AssistRx’s relationship with our Pharmaceutical manufacturing partners. In this role, you'll be working with pharmaceutical executives (Associate Director and above) on a daily basis to ensure they are receiving maximum value from iAssist’s features and services. The Pharmaceutical Account Manager presents new ideas and innovations to clients, upselling and enhancing their product and is the liaison between the Pharmaceutical Brand Teams and all key AssistRx stakeholders.



Experience working with Pharmaceutical Brand Teams is essential.

Project Management, HUB Operations or Specialty Pharmacy Operations/Account Management strongly desired.

Technical skills a must

The purpose of this position is to help patients get access to the medications and therapies that they need. This role works with healthcare providers, patients, payers and pharmacies to gather information about a patient’s insurance and the coverage provided for a specific pharmaceutical product. This position provides access and affordability services for an assigned caseload and helps healthcare professionals and patients navigate any challenges the patient will face to access medications. The work of the Patient Access Specialist helps make therapies more affordable for patients and gets patients on therapies faster. The Patient Access Specialist may also provide support for Prior Authorizations (PA) for an assigned caseload.

Day Shift: Monday - Friday

The purpose of this position is to help patients get access to the medications and therapies that they need. This role works directly with healthcare providers & insurance plans/payers to gather information about a patient’s insurance and the coverage provided for a specific pharmaceutical product. The Patient Access Specialist will support the healthcare providers addressing questions regarding coding and billing and navigating complex reimbursement issues. This position also provides support for Prior Authorizations (PA) for an assigned caseload and helps navigate the appeals process to access medications.

We are seeking a candidate with strong development experience in AGILE projects using Apex, Visualforce and HTML5/JS tools, in an enterprise environment utilizing structured SDLC processes. Good candidates will have the ability to adjust rapidly to a dynamic setting and be able to adopt established development team standards and processes to deliver high quality customer facing web applications.

Responsibilities:

Design and develop dynamic, secure, high quality business solutions on the Force.com platform, for the healthcare industry.
Create Data Dictionaries
Generate application flow charts and technical documentation
Defining technical specifications to meet business requirements for custom applications
Function in an Agile, structured SDLC team environment

Drive the execution and delivery of features by collaborating with many cross functional teams, architects, product owners, and developers.

• Experience with short release cycles, feature toggle implementations, and continuous integration.
• Experience with a microservice architecture and platform-based development.
• Reponsible for development process improvement and removing impediments.
• Contributes to development tasks such as coding and feature verifications to assist teams with release commitments.
• Coaching and mentoring leads through technical and nontechnical challenges.

Bachelor’s degree in Computer Science, Business Information Systems or related field or equivalent work experience is required

The purpose of the Program Supervisor is to supervise and manage the teams who provide education and support to healthcare providers and patients related to product. The Supervisor plans and implements operational service center strategies; improving systems and processes; meeting and exceeding quality goals; establishing relationships with business partners; and provide development and management support of associates. This position requires strong leadership, coordination, scheduling, recruiting, communication, staff development, project leadership, and process re-design responsibilities.

The ideal candidate is a self-motivator who possesses a persistent and aggressive attitude toward winning, coupled with perseverance and strong work ethic. The applicant must have the ability to successfully handle multiple relationships simultaneously while being service driven in order to ensure company success. Candidates must demonstrate extreme professionalism, both in personal appearance and communication abilities, be results-oriented, and exhibit remarkable organizational and presentation skills. This is a home-based position and at least 75% travel is expected within the assigned territory.



**** CANDIDATE CAN BE BASED ANYONE ON THE EAST COAST ****

** 75% TRAVEL IS REQUIRED **

The ideal candidate is a self-motivator who possesses a persistent and aggressive attitude toward winning, coupled with perseverance and strong work ethic. The applicant must have the ability to successfully handle multiple relationships simultaneously while being service driven in order to ensure company success. Candidates must demonstrate extreme professionalism, both in personal appearance and communication abilities, be results-oriented, and exhibit remarkable organizational and presentation skills. This is a home-based position and at least 75% travel is expected within the assigned territory.



**** CANDIDATE CAN BE BASED ANYONE ON THE WEST COAST ****

** 75% TRAVEL IS REQUIRED **

We currently have an outstanding opportunity for a Product Owner responsible for product planning and execution of our new and existing specialty pharmacy software products. This role works very closely with the Product Manager and functions as the bridge between the product manager and the delivery team by aligning both parties to the common goals of the business. The product owner will coordinate with the product manager on scoping and prioritizing work on a regular basis. You will be a member of our Product Management team, consisting of Product Managers, Business Analysts, UX/UI Designers, and a Technical Writer. You will also work closely with colleagues in Technology, Research & Development, Sales, Project Management, Client Services, and Marketing. Responsibilities also include writing user stories, defining acceptance criteria, grooming and prioritizing the backlog, and acting as the voice of the customer.



**Reporting experience is a huge plus ( Tableau, Dashboards, Salesforce )

**Multiple stakeholder experience is huge plus

The Implementation Manager will be a member of the PMO Team, reporting to the Director of Implementation. The PMO Team leads client software implementation projects and works closely with the Product Management team to identify opportunities and develop solutions. The Implementation Manager is a critical role within the organization and is primarily responsible for successful client engagements (from project initiation through project closure). The Implementation Manager will be working on a variety of interesting projects and be responsible for guiding client through design, best practices and requirements for their programs. The Implementation Manager will work closely with key groups within the company including Business Development, Product and Operations. This is a highly technical position with accountability for delivery of quality that requires the ability to lead, motivate and mentor cross-functional team members.



***MUST HAVE EXPERIENCE WITH HUBS***

We are looking for a results-driven, inside sales professional that can exceed company and individual goals by driving product adoption through efficient and effective outbound calling. An excellent Regional Sales Associate must have high activity, be overprepared, present flawlessly and follow-up relentlessly. The position requires an ability to build strong over-the-phone relationships and deliver consistent value to our clients and users.

The UI/UX Designer will be a member of the Product Management Team, reporting to the Director of Product Management. The Product Management Team is part of the Business Strategy department and manages the overall strategy and vision of product offerings, owns the UI/UX product roadmap for the organization, and works closely with other teams to ensure consistent and successful implementation projects. The UI/UX Designer is a critical role on the team, and will help define and execute the vision for the user experience, serving as a user advocate to ensure the highest level user satisfaction. Working closely with Development, QA, Business Analysts and Project Managers you will help research, design, and prototype experiences that meet demanding quality standards. Strong collaboration skills will be necessary as you influence the product team and ensure we maintain industry leadership, delivering innovative, exciting and engaging products. The successful Design candidate illustrates the ability to apply strategic thinking and business goals to define visual style, interaction design, and user research, while possessing an understanding of work flow and design standards.

Provide day to day administrative\technical\environmental support for both web-based and client server applications. Primary responsibilities include installing, diagnosing, maintaining, and upgrading all desktop hardware & software, and addressing issues/tasks associated with end user issues as well as the on-boarding and off-boarding of employees.

This manager level employee is primarily responsible for the monitoring and management of specific Windows applications, Pharmacy and Telephony systems. Responsible for planning and facilitating the implementation of hardware and software changes, as needed.

Shift: 10am - 7pm Monday - Friday

Primary purpose and function of this position:

The purpose of the Facilities Operations Assistant is to provide general facility support and serve as a back-up to the Security Operations Supervisor.

This position will be responsible for all warehouse/dock services such as; shipping and receiving, mail/package deliveries, warehousing and inventory of pharmacy and general office supplies. This position may also work with building service vendors.

In addition, this position will work with Security to provide a safe and secure work environment with an emphasis on the protection of people, property, products, and information from both internal and external threats.

The position offers the rewarding opportunity to become a “Product Support Specialist” by using our proprietary systems to build, test, and maintain our library of electronic prior authorization (ePA) forms and workflows. The position also performs various functions to support the ongoing growth of the company’s portfolio of product offerings. This position requires extensive research, attention to detail, and a strong work ethic.