Careers

We currently have an outstanding opportunity for a Product Owner responsible for product planning and execution of our new and existing specialty pharmacy software products. This role works very closely with the Product Manager and functions as the bridge between the product manager and the delivery team by aligning both parties to the common goals of the business. The product owner will coordinate with the product manager on scoping and prioritizing work on a regular basis. You will be a member of our Product Management team, consisting of Product Managers, Business Analysts, UX/UI Designers, and a Technical Writer. You will also work closely with colleagues in Technology, Research & Development, Sales, Project Management, Client Services, and Marketing. Responsibilities also include writing user stories, defining acceptance criteria, grooming and prioritizing the backlog, and acting as the voice of the customer.



**Reporting experience is a huge plus ( Tableau, Dashboards, Salesforce )

**Multiple stakeholder experience is huge plus

AssistRx is looking for an HR Generalist to assist with recruiting efforts by sourcing candidates, screening resumes, conducting phone-screens, scheduling and performing interviews, and performing reference and background checks.



***must have extensive experiene with employee relations***

The Business Analyst is a critical role within the organization, and is primarily responsible for successfully collecting complete and accurate business requirements from clients, recommending solutions, and providing the necessary documentation (user stories, wireframes, technical specifications, etc.) to development in order to achieve smooth software implementations that meet or exceed client expectations. The Business Analyst will be working on a variety of interesting projects, and work closely with our clients as well as internal teams (including, but not limited to, Project Managers, Development, QA, Sales, and Executive Leadership), in a fast paced and dynamic environment. We are looking for a Business Analyst that is detail oriented, flexible when faced with change, able to manage multiple tasks and projects, skilled at building relationships with clients and internal team members, thrives in a fast paced work environment, and has a solid understanding of the software development lifecycle. This candidate will have many opportunities to impact business process and company success. This is a highly technical position with accountability for product quality that requires the ability to motivate and mentor project team members.



******** MUST HAVE HEALTHCARE EXPERIENCE **********

The Business Analyst is a critical role within the organization, and is primarily responsible for successfully collecting complete and accurate business requirements from clients, recommending solutions, and providing the necessary documentation (user stories, wireframes, technical specifications, etc.) to development in order to achieve smooth software implementations that meet or exceed client expectations. The Business Analyst will be working on a variety of interesting projects, and work closely with our clients as well as internal teams (including, but not limited to, Project Managers, Development, QA, Sales, and Executive Leadership), in a fast paced and dynamic environment. We are looking for a Business Analyst that is detail oriented, flexible when faced with change, able to manage multiple tasks and projects, skilled at building relationships with clients and internal team members, thrives in a fast paced work environment, and has a solid understanding of the software development lifecycle. This candidate will have many opportunities to impact business process and company success. This is a highly technical position with accountability for product quality that requires the ability to motivate and mentor project team members.



******** MUST HAVE HEALTHCARE EXPERIENCE **********

A technology solutions firm based in Orlando, Florida; AssistRx focuses on connecting pharmaceutical and biotech manufacturers together with their prescribers, patients and providers. iAssist℠, AssistRx’s flagship product is a state-of-the-art technology that simplifies the prescribing process of specialty therapies and applies a menu of technology solutions that ultimately improves what is most crucial to every pharmaceutical and biotech brand – accuracy, adherence and, most importantly, access and speed to therapy.


*****MUST HAVE ******

· Experience working with pharmaceutical and biotech manufactures to design and implement hub programs ·

Implementation experience with at least two hub programs · Handled a hub program transition from one vendor to another

Understands how to partner with 3rd parties on integration, data transfers and business processes

A technology solutions firm based in Orlando, Florida; AssistRx focuses on connecting pharmaceutical and biotech manufacturers together with their prescribers, patients and providers. iAssist℠, AssistRx’s flagship product is a state-of-the-art technology that simplifies the prescribing process of specialty therapies and applies a menu of technology solutions that ultimately improves what is most crucial to every pharmaceutical and biotech brand – accuracy, adherence and, most importantly, access and speed to therapy.

*****MUST HAVE ******

· Experience working with pharmaceutical and biotech manufactures to design and implement hub programs ·

Implementation experience with at least two hub programs · Handled a hub program transition from one vendor to another

Understands how to partner with 3rd parties on integration, data transfers and business processes

• Drive the execution and delivery of features by collaborating with many cross functional teams, architects, product owners, and developers.

• Experience with short release cycles, feature toggle implementations, and continuous integration.
• Experience with a microservice architecture and platform-based development.
• Reponsible for development process improvement and removing impediments.
• Contributes to development tasks such as coding and feature verifications to assist teams with release commitments.
• Coaching and mentoring leads through technical and nontechnical challenges.

Bachelor’s degree in Computer Science, Business Information Systems or related field or equivalent work experience is required
10+ years experience in software development

We are seeking a candidate with strong development experience in AGILE projects using Apex, Visualforce and HTML5/JS tools, in an enterprise environment utilizing structured SDLC processes. Good candidates will have the ability to adjust rapidly to a dynamic setting and be able to adopt established development team standards and processes to deliver high quality customer facing web applications.

Responsibilities:

Design and develop dynamic, secure, high quality business solutions on the Force.com platform, for the healthcare industry.
Create Data Dictionaries
Generate application flow charts and technical documentation
Defining technical specifications to meet business requirements for custom applications
Function in an Agile, structured SDLC team environment
Perform unit and integration testing

The purpose of the Program Manager is to serve Pharmaceutical Clients by planning and implementing program strategy and operations; improving systems and processes and managing staff. The position quires strong leadership, coordination, scheduling, recruiting, communication, staff development, project leadership, and process re-design responsibilities, emphasizing excellence . Reports to Program Director.

The Program Manager will be a member of the PMO Team, reporting to the Director of Program Management. The PMO Team leads client hub and software implementation projects and works closely with the Product Management team to identify opportunities and develop solutions. The Program Manager is a critical role within the organization and is primarily responsible for successfully managing hub & software implementations (from project initiation through project closure).

*****MUST HAVE ******

· Experience working with pharmaceutical and biotech manufactures to design and implement technology solutions to support patients, HCP’s and specialty pharmacies ·
Implementation experience with reimbursement, PAP and copay programs.
Understands how to partner with 3rd parties on integration, data transfers and business processes

• Drive the execution and delivery of features by collaborating with many cross functional teams, architects, product owners, and developers.

• Experience with short release cycles, feature toggle implementations, and continuous integration.
• Experience with a microservice architecture and platform-based development.
• Reponsible for development process improvement and removing impediments.
• Contributes to development tasks such as coding and feature verifications to assist teams with release commitments.
• Coaching and mentoring leads through technical and nontechnical challenges.

Bachelor’s degree in Computer Science, Business Information Systems or related field or equivalent work experience is required
10+ years experience in software development
Leading a team
Experience(s) as a technical or team lead or equivalent experience
Working knowledge of unit testing, user stories or use cases, design patterns or equivalent experience, and object oriented software design

The Product Manager is responsible for product planning and execution of our new and existing specialty pharmacy software products. This includes gathering product, customer, and market requirements; conducting market research; and defining the product vision by working closely with various AssistRx functional teams, customers, and prospects to ensure customer satisfaction and future adoption growth. You will lead cross‐functional teams (i.e. designers, engineers, etc.) and vendors in developing new products, product features, product improvements, and product line extensions. You will be a member of our Product Management team, consisting of Product Managers, UX/UI Designer, and a Technical Writer. You will also work closely with colleagues in Technology, Research & Development, Sales, Project Management, Client Services, and Marketing. Responsibilities also include industry/market research, developing MRDs, gathering implementation costs, setting pricing, and estimating adoption growth.

Under the direction of the director of marketing, the RFP/proposal writer will collaborate with internal subject matter experts to develop content and deliver proposals through execution. This technical writer should be a detail-oriented team player who possesses strong organizational and decision-making skills. They should be able to meet deadlines and work both independently and in groups. Strong interpersonal skills and the ability to multi-task are essential.

Translating solutions into effective business proposals tailored to prospects’ unique needs
Analyzing various business products and services
Coordinating proposal development
Applying layout and other desktop publishing skills
Editing content for clarification and consistency

• Drive the execution and delivery of features by collaborating with many cross functional teams, architects, product owners, and developers.

• Experience with short release cycles, feature toggle implementations, and continuous integration.
• Experience with a microservice architecture and platform-based development.
• Reponsible for development process improvement and removing impediments.
• Contributes to development tasks such as coding and feature verifications to assist teams with release commitments.
• Coaching and mentoring leads through technical and nontechnical challenges.

Bachelor’s degree in Computer Science, Business Information Systems or related field or equivalent work experience is required
10+ years experience in software development
Leading a team

Create engaging learning activities and compelling course content that enhances retention and transfer
Work with subject matter experts and identify target audience’s training needs
State instructional end goals and create content that matches them
Visualize instructional graphics, the user interface and the finished product
Conduct instructional research and analysis on learners and contexts
Apply tested instructional design theories, practice and methods
Provide exercises and activities that enhance the learning process
Create supporting material/media (audio, video, simulations, role plays, games etc)
Decide on the criteria used to judge learner’s performance and develop assessment instruments

The UI/UX Designer will be a member of the Product Management Team, reporting to the Director of Product Management. The Product Management Team is part of the Business Strategy department and manages the overall strategy and vision of product offerings, owns the UI/UX product roadmap for the organization, and works closely with other teams to ensure consistent and successful implementation projects. The UI/UX Designer is a critical role on the team, and will help define and execute the vision for the user experience, serving as a user advocate to ensure the highest level user satisfaction. Working closely with Development, QA, Business Analysts and Project Managers you will help research, design, and prototype experiences that meet demanding quality standards. Strong collaboration skills will be necessary as you influence the product team and ensure we maintain industry leadership, delivering innovative, exciting and engaging products. The successful Design candidate illustrates the ability to apply strategic thinking and business goals to define visual style, interaction design, and user research, while possessing an understanding of work flow and design standards.

Design and develop dynamic, secure, high quality business solutions on the Force.com platform, for the healthcare industry.
Create Data Dictionaries
Generate application flow charts and technical documentation
Defining technical specifications to meet business requirements for custom applications
Function in an Agile, structured SDLC team environment
Perform unit and integration testing
Develop Distributed Integrations between Salesforce and proprietary Enterprise Applications

We are seeking a candidate with strong development experience in AGILE projects using Apex, Visualforce and HTML5/JS tools, in an enterprise environment utilizing structured SDLC processes. Good candidates will have the ability to adjust rapidly to a dynamic setting and be able to adopt established development team standards and processes to deliver high quality customer facing web applications.

Design and develop dynamic, secure, high quality business solutions on the Force.com platform, for the healthcare industry.
Create Data Dictionaries
Generate application flow charts and technical documentation
Defining technical specifications to meet business requirements for custom applications
Function in an Agile, structured SDLC team environment
Perform unit and integration testing
Develop Distributed Integrations between Salesforce and proprietary Enterprise Applications
Skills:

Salesforce development (minimum 3 years of experience)
SOQL (Salesforce Object Query Language)
Visualforce/Lightning Components/Aura Components, Apex
Proven experience in troubleshooting and solving complex logic problems

The purpose of this position is to help patients get access to the medications and therapies that they need. This role works directly with healthcare providers & insurance plans/payers to gather information about a patient’s insurance and the coverage provided for a specific pharmaceutical product. The Patient Access Specialist will support the healthcare providers addressing questions regarding coding and billing and navigating complex reimbursement issues. This position also provides support for Prior Authorizations (PA) for an assigned caseload and helps navigate the appeals process to access medications.

The purpose of this position is to help patients get access to the medications and therapies that they need. This role works with healthcare providers, patients, payers and pharmacies to gather information about a patient’s insurance and the coverage provided for a specific pharmaceutical product. This position provides access and affordability services for an assigned caseload and helps healthcare professionals and patients navigate any challenges the patient will face to access medications. The work of the Patient Access Specialist helps make therapies more affordable for patients and gets patients on therapies faster. The Patient Access Specialist may also provide support for Prior Authorizations (PA) for an assigned caseload.

Day Shift: Monday - Friday

The purpose of this position is to help patients get access to the medications and therapies that they need. This role works directly with healthcare providers & insurance plans/payers to gather information about a patient’s insurance and the coverage provided for a specific pharmaceutical product. The Patient Access Specialist will support the healthcare providers addressing questions regarding coding and billing and navigating complex reimbursement issues. This position also provides support for Prior Authorizations (PA) for an assigned caseload and helps navigate the appeals process to access medications.

The purpose of the Program Supervisor is to supervise and manage the teams who provide education and support to healthcare providers and patients related to product. The Supervisor plans and implements operational service center strategies; improving systems and processes; meeting and exceeding quality goals; establishing relationships with business partners; and provide development and management support of associates. This position requires strong leadership, coordination, scheduling, recruiting, communication, staff development, project leadership, and process re-design responsibilities.

The ideal candidate is a self-motivator who possesses a persistent and aggressive attitude toward winning, coupled with perseverance and strong work ethic. The applicant must have the ability to successfully handle multiple relationships simultaneously while being service driven in order to ensure company success. Candidates must demonstrate extreme professionalism, both in personal appearance and communication abilities, be results-oriented, and exhibit remarkable organizational and presentation skills. This is a home-based position and at least 75% travel is expected within the assigned territory.



**** CANDIDATE CAN BE BASED ANYONE ON THE EAST COAST ****

** 75% TRAVEL IS REQUIRED **

The ideal candidate is a self-motivator who possesses a persistent and aggressive attitude toward winning, coupled with perseverance and strong work ethic. The applicant must have the ability to successfully handle multiple relationships simultaneously while being service driven in order to ensure company success. Candidates must demonstrate extreme professionalism, both in personal appearance and communication abilities, be results-oriented, and exhibit remarkable organizational and presentation skills. This is a home-based position and at least 75% travel is expected within the assigned territory.



**** CANDIDATE CAN BE BASED ANYONE ON THE WEST COAST ****

** 75% TRAVEL IS REQUIRED **

We currently have an outstanding opportunity for a Product Owner responsible for product planning and execution of our new and existing specialty pharmacy software products. This role works very closely with the Product Manager and functions as the bridge between the product manager and the delivery team by aligning both parties to the common goals of the business. The product owner will coordinate with the product manager on scoping and prioritizing work on a regular basis. You will be a member of our Product Management team, consisting of Product Managers, Business Analysts, UX/UI Designers, and a Technical Writer. You will also work closely with colleagues in Technology, Research & Development, Sales, Project Management, Client Services, and Marketing. Responsibilities also include writing user stories, defining acceptance criteria, grooming and prioritizing the backlog, and acting as the voice of the customer.



**Reporting experience is a huge plus ( Tableau, Dashboards, Salesforce )

**Multiple stakeholder experience is huge plus

We are looking for a results-driven, inside sales professional that can exceed company and individual goals by driving product adoption through efficient and effective outbound calling. An excellent Regional Sales Associate must have high activity, be overprepared, present flawlessly and follow-up relentlessly. The position requires an ability to build strong over-the-phone relationships and deliver consistent value to our clients and users.

Provide day to day administrative\technical\environmental support for both web-based and client server applications. Primary responsibilities include installing, diagnosing, maintaining, and upgrading all desktop hardware & software, and addressing issues/tasks associated with end user issues as well as the on-boarding and off-boarding of employees.