Careers

We are seeking a Salesforce developer with strong development experience in AGILE projects using Apex, Visualforce and HTML5/JS tools, in an enterprise environment utilizing structured SDLC processes. Good candidates will have the ability to adjust rapidly to a dynamic setting and be able to adopt established development team standards and processes to deliver high quality customer facing web applications.

The purpose of this position is to process applications, introduce the assistance program, conduct benefits investigation for patients, address questions regarding coding and billing guidelines, and navigate complex reimbursement issues. This includes initial entry of patient data into the system, looking up insurance benefits, contacting insurers, advising the healthcare provider and/or patient of patients’ benefits, and identifying patient access barriers and seeking resources to overcome barriers. The Case Administrator is also responsible for leading and participating in pilots, new initiatives, special projects, and cross functional teams.

Answer inbound calls and make outbound calls to introduce services, gather patient data, address the needs of the patient and review insurance benefits. Record the call details in patient data system.
Contact insurers for verification of benefits, coordinate prior authorizations and appeals with healthcare provider, and create reference guides.
Collaborate with field team to maximize access to products and minimize associated administrative barriers.
Handle difficult patient situations when they arise.

We are seeking a candidate with strong development experience in AGILE projects using C#.NET and HTML5/JS tools, in an enterprise environment utilizing structured SDLC processes. Good candidates will have the ability to adjust rapidly to a dynamic setting and be able to adopt established development team standards and processes to deliver high quality customer facing web applications.

The Sr. IT Support Tech is a member of the Internal Systems IT Support Team responsible for providing in-person and remote IT support to ARx staff and team members in our Overland Park office. Additional responsibility to serve as an escalation path for other support team members. Support includes a wide range of disciplines including but not limited to telephony, conference room technology, iOS support, Windows PC support, and application support. Position will also have the opportunity to assist with new technology evaluations that support the User Experience.

**Our plan is to hire 3 total ( 1 Sr and 2 Junior )**

The Project Manager will be a member of the PMO Team, reporting to the PM Manager. The PMO Team leads client software implementation projects and works closely with the Product Management team to identify opportunities and develop solutions. The Project Manager is a critical role within the organization, and is primarily responsible for successfully managing software implementations (from project initiation through project closure). The Project Manager will be working on a variety of interesting projects, and work closely with our clients as well as internal teams (including, but not limited to, Business Analysts, Development, QA, Sales, and Executive Leadership), in a fast paced and dynamic environment. We are looking for a Project Manager that is detail oriented, flexible when faced with change, able to manage multiple tasks and projects, skilled at building relationships with clients and internal team members, thrives in a fast paced work environment, and has a solid understanding of the software development lifecycle. This candidate will have many opportunities to impact business process and company success. This is a highly technical position with accountability for product quality that requires the ability to motivate and mentor cross-functional team members.

The Senior Software QA Analyst has the drive to succeed with hard work and is able to "think outside the box," attempting to simulate user behavior that software developers did not anticipate. Willing to maintain a flexible schedule and perform certain duties after hours when required to limit disruption of services. Ideal candidate must be able to work in a fast paced environment while juggling many tasks, changing priorities and staying up to date with the latest technologies.

**MUST HAVE EXTENSIVE EXPERIENCE ACROSS ALL BUSINESS UNITS**

**MUST HAVE EXPERIENCE WITH MANUAL AND AUTOMATED TESTING**

A technology solutions firm based in Orlando, Florida; AssistRx focuses on connecting pharmaceutical and biotech manufacturers together with their patients, providers and pharmacies. We are looking for a Senior Java Developer with Angular and C# to join our fast paced team. iAssist℠, AssistRx’s flagship product is a state-of-the-art technology that simplifies the prescribing process of specialty therapies and applies a menu of technology solutions that ultimately improves what is most crucial to every pharmaceutical and biotech brand – accuracy, adherence and, most importantly, access and speed to therapy.

This role is the tactical leader of the internal systems team. We are looking for a talented Senior Manager, Internal Systems to scale our platform to the next level and create innovative solutions for high-traffic applications. Responsible for managing internal systems.

***Must have facilities experience ***

We're seeking a self-starting, resourceful and passionate individual with 5+ years of MS SQL Server database development experience. Ideal candidates will have strong T-SQL skills, Business Intelligence experience, and a solid understanding of data integration techniques to support and enhance our database systems. This role will participate in all phases of development of transactional and data warehouse system projects from definition and design through implementation, debugging, testing, deployment and support, ensuring application schemas and development are optimal and consistent across all solutions. This is a 75% database development, 25% BI report development role.​​

A technology solutions firm based in Orlando, Florida; AssistRx focuses on connecting pharmaceutical and biotech manufacturers together with their patients, providers and pharmacies. iAssist℠, AssistRx’s flagship product is a state-of-the-art technology that simplifies the prescribing process of specialty therapies and applies a menu of technology solutions that ultimately improves what is most crucial to every pharmaceutical and biotech brand – accuracy, adherence and, most importantly, access and speed to therapy.

The UI/UX Designer will be a member of the Product Management Team, reporting to the Director of Product Management. The Product Management Team is part of the Business Strategy department and manages the overall strategy and vision of product offerings, owns the UI/UX product roadmap for the organization, and works closely with other teams to ensure consistent and successful implementation projects. The UI/UX Designer is a critical role on the team, and will help define and execute the vision for the user experience, serving as a user advocate to ensure the highest level user satisfaction. Working closely with Development, QA, Business Analysts and Project Managers you will help research, design, and prototype experiences that meet demanding quality standards. Strong collaboration skills will be necessary as you influence the product team and ensure we maintain industry leadership, delivering innovative, exciting and engaging products. The successful Design candidate illustrates the ability to apply strategic thinking and business goals to define visual style, interaction design, and user research, while possessing an understanding of work flow and design standards.

The Director is responsible for product planning and execution of our new and existing specialty pharmacy software products. This includes gathering product, customer, and market requirements; conducting market research; and defining the product vision by working closely with various AssistRx functional teams, customers, and prospects to ensure customer satisfaction and future adoption growth. You will lead cross‐functional teams (i.e. designers, engineers, etc.) and vendors in developing new products, product features, product improvements, and product line extensions. You will be a member of our Product Management team, consisting of Product Managers, UX/UI Designer, and developers. You will also work closely with colleagues in Technology, Research & Development, Sales, Project Management, Client Services, and Marketing. Responsibilities also include industry/market research, developing MRDs, gathering implementation costs, setting pricing, and estimating adoption growth.

The Business Analyst is a critical role within the organization, and is primarily responsible for successfully collecting complete and accurate business requirements from clients, recommending solutions, and providing the necessary documentation (user stories, wireframes, technical specifications, etc.) to development in order to achieve smooth software implementations that meet or exceed client expectations. The Business Analyst will be working on a variety of interesting projects, and work closely with our clients as well as internal teams (including, but not limited to, Project Managers, Development, QA, Sales, and Executive Leadership), in a fast paced and dynamic environment. We are looking for a Business Analyst that is detail oriented, flexible when faced with change, able to manage multiple tasks and projects, skilled at building relationships with clients and internal team members, thrives in a fast paced work environment, and has a solid understanding of the software development lifecycle. This candidate will have many opportunities to impact business process and company success. This is a highly technical position with accountability for product quality that requires the ability to motivate and mentor project team members.

The Account Manager cultivates and maintains AssistRx’s relationship with our Pharmaceutical manufacturing partners. In this role, you'll be working with pharmaceutical executives (Associate Director and above) on a daily basis to ensure they are receiving maximum value from iAssist’s features and services. The Pharmaceutical Account Manager presents new ideas and innovations to clients, upselling and enhancing their product and is the liaison between the Pharmaceutical Brand Teams and all key AssistRx stakeholders.



Experience working with Pharmaceutical Brand Teams is essential.

Project Management, HUB Operations or Specialty Pharmacy Operations/Account Management strongly desired.

Technical skills a must

The ideal Product Specialist is a self-motivator who possesses a persistent and aggressive attitude toward winning, coupled with perseverance and strong work ethic. The applicant must have the ability to successfully handle multiple relationships simultaneously while being service driven in order to ensure company success. Candidates must demonstrate extreme professionalism, both in personal appearance and communication abilities, be results-oriented, and exhibit remarkable organizational and presentation skills. This is a home-based position and at least 50-75% travel is expected within the assigned territory.

We currently have an outstanding opportunity for a Product Owner responsible for product planning and execution of our new and existing specialty pharmacy software products. This role works very closely with the Product Manager and functions as the bridge between the product manager and the delivery team by aligning both parties to the common goals of the business. The product owner will coordinate with the product manager on scoping and prioritizing work on a regular basis. You will be a member of our Product Management team, consisting of Product Managers, Business Analysts, UX/UI Designers, and a Technical Writer. You will also work closely with colleagues in Technology, Research & Development, Sales, Project Management, Client Services, and Marketing. Responsibilities also include writing user stories, defining acceptance criteria, grooming and prioritizing the backlog, and acting as the voice of the customer.



**Reporting experience is a huge plus ( Tableau, Dashboards, Salesforce )

**Multiple stakeholder experience is huge plus

The Sr. Desktop Support Tech is a member of the Internal Systems Team that provides program leadership of the PC environment for the organization. This includes providing in-person and remote IT support to ARx staff and team members as well as serving as an escalation path for IT Support Technicians. Support includes a range of disciplines but will focus primarily on Windows PC Support; additional support areas may include telephony, iOS support, and application support. Position will also have the opportunity to assist with new technology evaluations that support the User Experience.

A technology solutions firm based in Orlando, Florida; AssistRx focuses on connecting pharmaceutical and biotech manufacturers together with their patients, providers and pharmacies. iAssist℠, AssistRx’s flagship product is a state-of-the-art technology that simplifies the prescribing process of specialty therapies and applies a menu of technology solutions that ultimately improves what is most crucial to every pharmaceutical and biotech brand – accuracy, adherence and, most importantly, access and speed to therapy.

The AssistRx Customer Support Representative is self-motivated and able to multi-task. The applicant must have the ability to successfully handle multiple issues simultaneously while being service driven in order to ensure company success and user satisfaction. Candidates must demonstrate extreme professionalism, excellent verbal and written communication abilities, Customer Support, and Team cooperation skills.

A technology solutions firm based in Orlando, Florida; AssistRx focuses on connecting pharmaceutical and biotech manufacturers together with their prescribers, patients and providers. iAssist℠, AssistRx’ flagship product is a state-of-the-art technology that simplifies the prescribing process of specialty therapies and applies a menu of technology solutions that ultimately improves what is most crucial to every pharmaceutical and biotech brand – accuracy, adherence and, most importantly, access and speed to therapy

A technology solutions firm based in Orlando, Florida; AssistRx focuses on connecting pharmaceutical and biotech manufacturers together with their prescribers, patients and providers. iAssist℠, AssistRx’s flagship product is a state-of-the-art technology that simplifies the prescribing process of specialty therapies and applies a menu of technology solutions that ultimately improves what is most crucial to every pharmaceutical and biotech brand – accuracy, adherence and, most importantly, access and speed to therapy.

The Customer Service Representative serves customers by handling inbound phone calls from patients and/or HCP’s. In addition, will process incoming referral documentation.