What’s It Like to Work at AssistRx?
Make a difference in the lives of patients in need of specialty therapies by being a part of the solution to simplify a complex system.
We embrace change to achieve excellence. We challenge ourselves to meet the highest standards while inspiring others to do the same.
We always focus on winning. We maintain our status as the industry leader, execute our work at the highest standard, and innovate top-tier products and services.
We communicate constantly, with respect, both internally and externally. We treat our clients, colleagues, business partners and competitors with respect and expect the same in return.
We always put the patient first. We create patient-inspired technology that is accurate, efficient and specialized.
We communicate and collaborate to encourage teamwork. We deliver solutions of the highest standards through healthy communication and positive collaboration.
The Perks
Our talented team members are our top priority, so we do everything we can to provide a top-notch employee experience.
– 10 paid holidays, including a floating holiday to use whenever you choose
– 401(k) with employer match
– Health, dental, vision and life insurance
– Peer recognition awards with $500 quarterly and $2,500 annual bonuses
– Vacation bonuses based on meeting milestone anniversaries
– Employee referral program
– Employee-led events including community projects and employee engagement activities
AssistRx Vision
We believe that access to therapy transforms lives and is achieved through the powerful combination of our people and technology.
AssistRx Mission
We are the trusted partner to deliver leading technology and people solutions that connect every stakeholder. Our solutions accelerate patient access to therapy and improve outcomes.
Locations
Headquartered in Orlando, Florida, AssistRx has five locations including offices in Kansas, Iowa and Florida.
4700 Millenia Blvd, Suite 500 Orlando, Florida 32839
501 W. Church Street, Suite 450 Orlando, Florida 32805
4500 W. 107th Street Overland Park, Kansas 66207
317 6th Avenue, 5th Floor Des Moines, Iowa 50309
2400 Sand Lake Road, Suite 200, Orlando, FL 32809
Join the Team
The contributions we make every day add up to big breakthroughs in helping patients receive the care they need. Make a meaningful impact in others' lives starting with a meaningful change in yours.
• Drive the execution and delivery of features by collaborating with many cross functional teams, architects, product owners, and developers.
• Experience with short release cycles, feature toggle implementations, and continuous integration.
• Experience with a microservice architecture and platform-based development.
• Reponsible for development process improvement and removing impediments.
• Contributes to development tasks such as coding and feature verifications to assist teams with release commitments.
• Coaching and mentoring leads through technical and nontechnical challenges.
Bachelor’s degree in Computer Science, Business Information Systems or related field or equivalent work experience is required
10+ years experience in software development
Leading a team
Experience(s) as a technical or team lead or equivalent experience
Working knowledge of unit testing, user stories or use cases, design patterns or equivalent experience, and object oriented software design
Desire to be a team player and work in a fast-paced environment
*****MUST HAVE ******
PHARMACY EXPERIENCE
Job Summary:
The Project Manager will be a member of the PMO Team, reporting to the Director of Program Management. The PMO Team leads client hub and software implementation projects and works closely with the Product Management team to identify opportunities and develop solutions. The Project Manager is a critical role within the organization and is primarily responsible for successfully managing hub & software implementations (from project initiation through project closure). The Project Manager will be working on a variety of interesting projects, and work closely with our clients as well as internal teams (including, but not limited to, Business Analysts, Development, QA, Sales, and Executive Leadership), in a fast paced and dynamic environment. We are looking for a Project Manager that is detail oriented, flexible when faced with change, able to manage multiple tasks and projects, skilled at building relationships with clients and internal team members, thrives in a fast paced work environment, and has a solid understanding of the software development lifecycle. This candidate will have many opportunities to impact business process and company success. This is a highly technical position with accountability for product quality that requires the ability to motivate and mentor cross-functional team members.
An impressive portfolio showcasing a variety of projects and styles
3+ years of proven UX and UI experience creating intuitive design for complex web applications
Excellent visual design skills with sensitivity to simplicity and clarity within complex designs
Excellent written, oral, and diagrammatic communication skills
Experience working in a collaborative environment and directly with developers for implementation of designs.
Proficiency in Photoshop, Illustrator, or other mockup and visual design tools
Ability to work on the Microsoft Windows operating system
Bachelor’s Degree in related field preferred
Healthcare industry experience preferred
******** MUST HAVE HEALTHCARE EXPERIENCE **********
Tasks/Responsibilities:
Effectively manage client communications and expectations
Able to function as subject matter expert in order to collect complete and accurate business requirements from clients
Work as a team player and leader in order to effectively coordinate across functional teams
Collaborates with Product Management to balance product vision and voice of customer in order to recommend and deliver best-in-class solutions
Develops documentation that accurately reflects client needs and is clearly defined for Development and QA teams (i.e. business requirements, user stories, wireframes, functional specifications, test plans, etc)
Creates clear and easy to follow user guides for clients and end-users
Shares knowledge and organizes training for team members
This position is responsible supporting their work through clear and appealing information design. This position is also responsible for are documenting existing and new products as they are defined, create user and how-to guides, draft proposals (RFPs), and provide content for sales presentations and contracts by performing the following duties.
AssistRx is looking for an experienced Senior DevOps Engineer to join our organization. The candidate will have engaged in the proof-of-concept stage through the production stage providing Azure environment guidance and support for all steps. Responsibilities include managing all aspects of the Azure infrastructure (IaaS and PaaS) and Azure DevOps Build and Release Pipelines. Successful candidates will engage, troubleshoot, provide solutions and improve all aspects of software delivery.
• At least 10+ years of computing experience, knowledge and excitement about the terrain and 3+ years of direct Azure experience
• A solid grasp of the programming tools at their disposal, and knowledge of the time and place to use each one
• Expert Knowledge of Azure DevOps
• Strong working experience of YAML Pipelines
• A solid grasp of programming
• JavaScript, C#, and/or SQL
• Azure SQL, Azure Cosmos, MongoDB, PostgreSQL, and/or etc.
• Azure OMS/Application Insights, AppDynamics, and/or New Relic
• PowerShell, Azure CLI
We're seeking a self-starting, resourceful and passionate individual with 5+ years of MS SQL Server database development experience. Ideal candidates will have strong T-SQL skills, Business Intelligence experience, and a solid understanding of data integration techniques to support and enhance our database systems. This role will participate in all phases of development of transactional and data warehouse system projects from definition and design through implementation, debugging, testing, deployment and support, ensuring application schemas and development are optimal and consistent across all solutions. This is a 75% database development, 25% BI report development role.
Developing reports and analytics using data from data warehouse using Excel, SQL, Tableau and other reporting/analytics tools
Works with partners to help guide and assist in creating a data feed according to defined specifications
Proactively communicates with trading partners and clients to expedite their onboarding
Communicates directly with customer on data needs and key deadlines
Researches and identifies data quality issues reported through the trading partner or found through new file submission and work with client to create a resolution
Fields ongoing, incoming partner requests and questions regarding data specifications
Reviews files received for compliance with data needs, including testing files and identifying the business rules that will need to be configured in mapping tool
Configures mapping tool to support translation from source data to desired format. Includes testing of tool and providing clear documentation to internal resources and customer
Analyzes and communicates trading partner performance in their ability to meet data specifications in a timely and effective manner
Act as resident expert for data requirements/specifications internally and for the client
Communicates data needs to the trading partner both initially and after we begin to receive files for the customer
Researches, coordinates, and executes the transfer of new data feeds or data corrections with clients to ensure that continuity and level of service are maintained
Remain informed and up to speed with ongoing changes and evolution of data specs
Lead client/partner web-based trainings regarding data specifications and requirements
• Experience with short release cycles, feature toggle implementations, and continuous integration.
• Experience with a microservice architecture and platform-based development.
• Reponsible for development process improvement and removing impediments.
• Contributes to development tasks such as coding and feature verifications to assist teams with release commitments.
• Coaching and mentoring leads through technical and nontechnical challenges.
Bachelor’s degree in Computer Science, Business Information Systems or related field or equivalent work experience is required
10+ years experience in software development
Leading a team
Experience(s) as a technical or team lead or equivalent experience
Working knowledge of unit testing, user stories or use cases, design patterns or equivalent experience, and object oriented software design
Desire to be a team player and work in a fast-paced environment
Bachelor’s degree in Computer Science, Business Information Systems or related field or equivalent work experience is required
10+ years experience in software development
Leading a team
Experience(s) as a technical or team lead or equivalent experience
Working knowledge of unit testing, user stories or use cases, design patterns or equivalent experience, and object oriented software design
Desire to be a team player and work in a fast-paced environment
The Product Manager is responsible for product planning and execution of our new and existing data products and strategies. This includes gathering product, customer, and market requirements;defining the data strategy by working closely with various AssistRx functional teams, customers, and prospects to ensure cutting edge data solution in the pharmaceutical vertical.
Lead the organization to have a cohesive data strategy that offers products that are market leading and thoughtful
Develop and continuously improve usability test criteria to guide product acceptance
Identify and manage potential integration partnerships with external applications.
Take initiative in tracking, anticipating, and proposing likely data industry trends for the organization to stay ahead of customer needs and requirements
Facilitate communications throughout the product development lifecycle to all teams
Initiate and lead interactions among other teams within AssistRx to ensure coordination of development, marketing, and support activities for our products
Manage the vendor implementation process including data feeds, document processes, and communicating vendor capabilities to sales, marketing, and others as needed
Einstein Analytics is a MUST
Responsibilities:
Design and develop dynamic, secure, high quality business solutions on the Force.com platform, for the healthcare industry.
Create Data Dictionaries
Generate application flow charts and technical documentation
Defining technical specifications to meet business requirements for custom applications
Function in an Agile, structured SDLC team environment
Perform unit and integration testing
Develop Distributed Integrations between Salesforce and proprietary Enterprise Applications
The Senior Account Manager cultivates and maintains AssistRx’s relationship with our Pharmaceutical manufacturing partners. In this role, you'll be working with pharmaceutical executives (Associate Director and above) on a daily basis to ensure they are receiving maximum value from iAssist’s features and services. The Pharmaceutical Account Manager presents new ideas and innovations to clients, upselling and enhancing their product and is the liaison between the Pharmaceutical Brand Teams and all key AssistRx stakeholders.
Experience working with Pharmaceutical Brand Teams is essential.
Project Management, HUB Operations or Specialty Pharmacy Operations/Account Management strongly desired.
Technical skills a must
Experience working with Pharmaceutical Brand Teams is essential.
Project Management, HUB Operations or Specialty Pharmacy Operations/Account Management strongly desired.
Technical skills a must
Forms strategic partnership with clients by developing a working knowledge of their business goals, technical challenges and infrastructure configurations to ensure an outstanding customer experience.
Establish and maintain a role as advisor to clients and colleagues.
Present new ideas and innovations to client to upsell and enhance their products and services.
Research high-level solutions for the client.
Develop the relationship with the client through regular meetings/conference calls to review service quality and ensure they are receiving maximum benefit from iAssist’s features and benefits.
Works with Client Services to solve complex support issues effectively.
Manages the delivery of recommended/agreed-upon services to achieve high client satisfaction and trust.
Determines most effective method of problem resolution by utilizing internal resources when necessary.
Primary point of contact for sales and service.
Determines most effective method of problem resolution by utilizing internal resources when necessary.
Participates in client quarterly reviews, attends annual Plan Of Action meetings and other travel as needed.
Plan milestones and track progress.
Design and develop dynamic, secure, high quality business solutions on the Force.com platform, for the healthcare industry.
Create Data Dictionaries
Generate application flow charts and technical documentation
Defining technical specifications to meet business requirements for custom applications
Function in an Agile, structured SDLC team environment
Perform unit and integration testing
Develop Distributed Integrations between Salesforce and proprietary Enterprise Applications
Skills:
Salesforce development (minimum 3 years of experience)
SOQL (Salesforce Object Query Language)
Visualforce/Lightning Components/Aura Components, Apex
Proven experience in troubleshooting and solving complex logic problems
Desired knowledge on Platform Events
Desired knowledge on C#.NET (minimum 3 years of experience)
Desired knowledge on .NET Standard/.NET Core
Desired knowledge on Team Foundation Server/Azure DevOps
Desired knowledge on SFDX
Must demonstrate good communication skills
Must be highly motivated, proactive, creative and thorough
Must be able to thrive in a fast paced, Agile team environment
This role works directly with healthcare providers & insurance plans/payers to gather information about a patient’s insurance and the coverage provided for a specific pharmaceutical product. You will support the healthcare providers addressing questions regarding coding and billing and navigating complex reimbursement issues.
This role works directly with healthcare providers & insurance plans/payers to gather information about a patient’s insurance and the coverage provided for a specific pharmaceutical product. You will support the healthcare providers addressing questions regarding coding and billing and navigating complex reimbursement issues.
The purpose of this position is to help patients get access to the medications and therapies that they need. This role works directly with healthcare providers & insurance plans/payers to gather information about a patient’s insurance and the coverage provided for a specific pharmaceutical product.
The Medical Billing Specialist will support the healthcare providers addressing questions regarding coding and billing and navigating complex reimbursement issues. This position also provides support for Prior Authorizations (PA) for an assigned caseload and helps navigate the appeals process to access medications
About AssistRx and Our Team
We’re a team of diverse individuals with extensive pharmaceutical industry experience. We are dedicated to bringing the most efficient and streamlined solutions to healthcare providers and patients.
Learn more about our journey, teams and solutions:
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