Healthcare providers are on the front lines of coordinating care for patients with chronic and complex conditions. But getting those patients on therapy quickly can be difficult — often due to administrative hurdles such as delays in prior authorization and benefit verification, and fragmented communication with specialty pharmacies.
For healthcare providers, real-time status updates and efficient, accurate intake workflows are essential. When visibility into referral progress is vague or delayed (e.g., receiving a “prescription in process” pharmacy update with no further insight), it’s difficult to manage patient expectations and timelines or know whether the prescription requires additional support.
For Healthcare Providers: Gaining a Complete View of the Prescription Journey
iAssist is a free, all-in-one digital platform that simplifies specialty therapy initiation, helping healthcare providers get patients on therapy faster with less administrative burden and a comprehensive view of the prescription journey — from e-prescription to prior authorization status to granular pharmacy statuses.
Through iAssist, healthcare providers can:
- E-prescribe specialty medications
- Capture patient e-consent
- Capture and store prescriber e-signature
- View patient coverage, out-of-pocket cost, access restrictions and fill options for all therapies
- Complete and submit electronic prior authorizations in real time
- Surface available specialty pharmacy support programs
- Receive real-time, specific updates to prescription statuses from the specialty pharmacy
By streamlining workflows and enabling real-time data exchange, iAssist helps reduce administrative burden and drive faster time to therapy.
For Specialty Pharmacies: Improved Intake and Fulfillment through Improved Visibility
Specialty pharmacies face similar challenges to healthcare providers when intake processes are manually driven. A Surescripts study found that half of pharmacists report it takes at least four days to fill a specialty prescription, while others say it can take seven to ten days. Of that study, nearly 40% of pharmacists said they spend so much time on manual intake tasks that they feel more like administrators than clinicians — creating downstream delays for HCPs and patients alike.
Traditional intake processes can delay patient starts and result in inconsistent fulfillment rates. Further, specialty pharmacies often face slow turnaround times and limited visibility into referral progress.
By partnering to integrate intake and prescription processing systems with iAssist, specialty pharmacies benefit from:
- Single sign-on across platforms
- Streamlined onboarding for patients
- A centralized, digital experience to initiate and submit referrals
- Improved data accuracy and visibility across all stakeholders
By digitizing intake workflows and removing manual processes, specialty pharmacies can eliminate redundant steps — resulting in faster time to therapy and more reliable access to treatment.
Access Improved Prescription Journey Visibility with iAssist
As payer requirements become more complex and patient needs more urgent, traditional intake workflows can no longer keep up. Tools like iAssist offer a scalable solution to digitize intake, reduce delays, improve prescription journey visibility across stakeholders and ultimately get patients on therapy faster.
Ready to simplify a complex system? Request a demo of iAssist today.