Streamline every patient’s path to therapy.
AssistRx technology drives and automates processes, empowering our people to focus on helping patients and their healthcare providers overcome hurdles to therapy and achieve better results from care. The perfect balance of tech + talent is what makes AssistRx the preferred partner for more than 40 life sciences companies.
With the AssistRx platform, patients are 78 times more likely to start therapy than those initiated through manual methods.
TRADITIONAL APPROACH
POINT OF PRESCRIPTION
- Prescribe via EHR, portal or manually.
INTAKE / ENROLLMENT
- Receipt of enrollment via fax.
- Manual outreach for consent.
BENEFIT INVESTIGATION
- Manual pharmacy / medical benefit investigation.
FINANCIAL ASSISTANCE
- Documentation (e.g., income) request, manual eligibility screening & enrollment.
- Alternative coverage research.
PRIOR AUTHORIZATION / APPEAL
- Manual prior authorization submission, status follow-up.
- Manual appeal submission, status follow-up.
TRIAGE TO PHARMACY
- Enrollment package faxed to pharmacy.
- Manual follow-up for status.
PHARMACY DISPENSE
- Medication dispensed.
- Manual follow-up for status.
SUPPORT SERVICES
- Outreach for clinical education scheduling.
- Manual adherence outreach.
WITH ASSISTRX
POINT OF PRESCRIPTION
- Surescripts-certified ePrescribing.
INTAKE / ENROLLMENT
- eEnrollment.
- eConsent.
BENEFIT INVESTIGATION
- Advanced Benefit Verification / eMedical Benefit Verification.
- Patient-initiated Coverage Check.
FINANCIAL ASSISTANCE
- eCopay.
- ePAP.
- Tech + Talent-enabled alternative coverage research.
PRIOR AUTHORIZATION / APPEAL
- Advanced Prior Authorization.
- EHR Direct Messaging (PA status).
- eAppeal.
TRIAGE TO PHARMACY
- Real-time statuses via direct pharmacy connectivity.
PHARMACY DISPENSE
- Medication dispensed.
- Real-time dispense status.
SUPPORT SERVICES
- Advanced Clinical Education.
- Tech + Talent-enabled adherence outreach.
Insights + Innovations
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What Our Customers Say
“The AssistRx team is strong! They are knowledgeable, experienced, and solutions-oriented to deliver on our asks and manage multiple requests. They are enjoyable to work with and we have built a strong partnership as a result.”
Manufacturer of a portfolio of neurology, oncology, respiratory and rheumatology drugs
“I really appreciate the responsiveness, partnership and passion the AssistRx team brings. I really enjoy working with the team and feel they are a great cultural fit with our company. I can see their commitment and passion for our long-term business and success. We are excited about continuing this journey with them.”
Psychiatry drug manufacturer
“The AssistRx team has been so collaborative and a pleasure to work with. We appreciate their time and willingness to help our team and, most importantly, to help the patient get on medication in a timely fashion. We look forward to working with the AssistRx team moving forward.”
Manufacturer of a portfolio of rare and specialty drugs
“AssistRx’s patient-first approach has allowed us to once again make a difference in the lives of thousands of patients and their families. What you do sets our programs apart from the competition.”
Manufacturer of a portfolio of neurology, oncology, respiratory and rheumatology drugs
“A giant thank you to AssistRx for everything you have done through our product’s launch and for the impact you are all making on people with narcolepsy. The entire narcolepsy community is feeling the difference you all are making.”
Narcolepsy drug manufacturer