iAssist is the most comprehensive therapy initiation platform available to healthcare providers, delivering comprehensive, real-time patient onboarding solutions to simplify the process of getting patients access to specialty medications.
One of the platform’s most utilized and impactful solutions is real-time electronic prior authorization. The iAssist platform provides automated, pre-populated prior authorization forms that guide the user through the prior authorization submission process, returning determinations within seconds to minutes, depending on payer/PBM capabilities.
iAssist is a Surescripts certified and HIPAA-compliant platform that offers ePrescribing for nearly any drug with a national drug code (NDC). Completely free and cloud-based, iAssist enables healthcare provider offices to perform all steps needed to initiate medication proactively, electronically and all in one place.
Prior Authorization Method of the Past: Turnaround Time = 5-10 Business Days
In 2024, the American Medical Association reported that 89% of physicians said prior authorization somewhat or significantly increases physician burnout. From that study, it was gleaned that physicians spend an average of 13 hours a week completing prior authorization requests.
Manual methods for completing prior authorizations usually include:
- Time dedicated to identifying the right form for the patient’s payer and/or time spent combing through prior authorization libraries
- Incomplete or illegible forms are denied, costing unnecessary delays for the patient and rework by office staff
- Full days dedicated to filling out and submitting prior authorization forms
- Overtime costs due to office staff working through stacks of prior authorizations
- Reliance on in-office fax machines, limiting the staff’s ability to work remotely
Electronic Prior Authorizations in iAssist: Turnaround Time = Seconds
Submitting prior authorizations electronically through iAssist alleviates much of the administrative burden prescribers and their staff experience using manual processes — ultimately reducing physician burnout, increasing efficiency in the office and accelerating patient access to their prescribed medications.
Leveraging iAssist’s Advanced Prior Authorization solution, which features direct connectivity to payers and PBMs, iAssist users benefit from:
- Prepopulated questions and response options for the appropriate prior authorization request based on a combination of the product and patient’s insurance coverage
- Questions that appear one at a time and feature field validation to eliminate accidental skipped questions and missing information
- Determinations returned in as little as <15 seconds. iAssist users receive alerts as soon as a determination is made
- Access to iAssist and its associated Advanced eServices, including real-time electronic prior authorization, from any internet-enabled device. No download required
- HIPAA-compliant data transmission
Impact of Faster Turnaround Times on Patients
When a healthcare provider’s office can quickly get prior authorization approval, the patient is more likely to fill their prescription, especially when rapidly approved prior authorizations are combined with drug price transparency at the point of care. Not only is the patient able to fill their prescription sooner, but they also have a clear idea of how much they’ll be expected to pay at the counter.
Adherence to their prescribed therapy and quick access result in better patient outcomes, as well as a better patient experience with their prescriber’s office. With efficient tools in place, the office can focus less on administrative tasks and more on what matters most: patient care.
Get Started With Your Free iAssist Account
There’s no cost to register and begin using iAssist’s suite of Advanced eServices, including real-time Advanced Prior Authorization. See how this tool can impact your office by scheduling a demo.