AssistRx Patient Solutions
The Advanced Way to Initiate and Support Specialty Therapies
AssistRx Patient Solutions engineered the perfect balance of tech + talent to deliver advanced access, affordability and adherence solutions that increase uptake, drive better outcomes and power program performance. Intentional tech + talent-driven solutions delivered by our expert access and clinical teams create differentiated patient and healthcare provider experiences and achieve optimal treatment outcomes.
When we say tech + talent, we mean the powerful combination of our industry-leading technology and our team of patient support experts to improve patient access to therapy and support services.
Our Patient Solutions Include:
Access
- Med Info Hotline
- Enrollment/Intake
- Benefit Verifications
- Prior Authorizations
- Claims Denials/Appeals
- Billing and Coding Support
- Continuity of Care Documents
- Field Reimbursement Team
- REMS Support
- Clinical Trial Transition
Affordability
- End-to-End Copay
- End-to-End PAP
- Reverification/Reauthorization
- Copay Accumulator/Maximizer
- Alternative Coverage Research
- Charitable Foundation Research
- Local Support Research/Referral
- Advanced Insurance Assistance
- On-Staff Social Worker
Adherence
- Welcome Calls
- Advanced Clinical Education
- Patient/HCP Product Education
- Patient/HCP Admin Training
- First Dose Observation
- Med Refill Reminders
- Lab/Appointment Reminders
- Tailored Adherence Outreach
- AE/PC Reporting
Access
- Med Info Hotline
- Enrollment/Intake
- Benefit Varificaitons
- Prior Authorizations
- Claims Denials/Appeals
- Billing and Coding Support
- Continuity of Care documents
- Field Reimbursement Team
- REMS Support
- Clinical Trial Transition
Affordability
- End-to-End Copay
- End-to-End PAP
- Reverification/Reauthorization
- Copay Accumulator/Maximizer
- Alternative Coverage Research
- Charitable Foundation Research
- Local Support Research/Referal
- Advanced Insurance Assistance
- On-Staff Social Worker
Adherence
- Welcome Calls
- Advanced Clinical Education
- Patient/HCP Product Education
- Patient/HCP Admin Training
- First Dose Observation
- Med Refill Reminders
- Lab/Appointment Reminders
- Tailerd Adherence Outreach
- AE/PC Reporting
Know the Facts
satisfaction rate:
field and virtual nurses
What Our Customers Say
“AssistRx’s patient-first approach has allowed us to once again make a difference in the lives of thousands of patients and their families. What you do sets our programs apart from the competition. Never underestimate the value of a kind word, a little extra patience, or understanding what a day in our patients’ shoes might be like.”
Manufacturer of a portfolio of neurology, oncology, respiratory and rheumatology drugs
“This organization is one of the most proficient companies I have dealt with in years. I have never seen such professionalism, and I always have the opportunity to provide feedback. I’m always asked if I want to speak with a pharmacist. Your service is excellent!”
Infectious disease drug patient
“It was a great experience working with the patient solutions team on this referral from start to finish. Your follow up and communication were great!”
Dr. Alvarez
Endocrinology
“Had to tell you how easy, simple and seamless it has been working with Patient Solutions! What a huge difference from the competition!”
Dr. Muntean
Neurology
